1. What personally identifiable information PenmansPhotos collects.

2. What personally identifiable information third parties collect through the website.

3. What organization collects the information.

4. How PenmansPhotos uses the information.

5. With whom PenmansPhotos may share user information.

6. What choices are available to users regarding collection, use and distribution of the information.

7. What types of security procedures are in place to protect the loss, misuse or alteration of information under PenmansPhotos control.

8. How users can correct any inaccuracies in the information.

9. How users can contact us with questions regarding this privacy policy.

If users have questions or concerns regarding this statement, they should contact the . We aim to reply to your query within 5 working days of receipt. If users do not receive acknowledgment of their inquiry or their inquiry is not satisfactorily addressed, they should then contact our .

INFORMATION COLLECTION AND USE

Information Collection

PenmansPhotos is the sole owner of the information collected on www.penmansphotos.co.uk. PenmansPhotos collects information from our users at several different points on our website.

Order

We request information from the user on our order form. A user must provide contact information (such as name, email, and delivery address). This information is used for billing purposes and to fulfill customer's orders. If we have trouble processing an order, the information is used to contact the user.

Information Use

We use the following information in order to process your order from our e-commerce site: Full Name, including title, Address, Telephone or Fax numbers, Email Address. More details of this can be found in our third party section, below.

Log Files

Like most standard website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

COMMUNICATIONS FROM THE SITE

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account. We reply via email or phone, in accordance with the users wishes.

SHARING

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Aggregate Information (non-personally identifiable)

We share aggregated demographic information with our partners and advertisers. For example, we may pass details to our suppliers of the number of users looking at/purchasing their products, or the number of click-throughs from their own sites. This is not linked to any personally identifiable information.

We DO NOT Share Personal Information with Third Parties, except for the purposes of Credit/Debit card authorisation, and Delivery.

Third Party Intermediaries

For the purpose of credit/debit card authorisation we will pass your name and address to our Bank. For the purpose of delivering your parcel we will pass your name and address to Parcelforce, or another of our parcel carriers. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Business Transitions

In the event PenmansPhotos goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified via a prominent notice on our website for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, their information is protected both online and off-line.

We do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our Web Sales or Dispatch teams) are granted access to personally identifiable information. The servers that store personally identifiable information are in a secure environment, in a locked facility.

If users have any questions about the security at our website, users can send an email to our .

Supplementation of Information

In order for this website to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from 3rd party sources.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user's personally identifiable information changes (such as postcode, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can be done by emailing our Customer Support at our . Or, contact us by telephone or postal mail at the contact information listed at the bottom of this page.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

CONTACT INFORMATION

If users have any questions or suggestions regarding our privacy policy, please contact us at:

Phone: 01505 335986(Ask for Photographic department)

Fax: 01505 335986 (Please mark for the attention of "Photographic department")

Email:

Postal Address: Penmans Photos, 72 High Street, Johnstone, PA5 8SG